Severn Valley IT Service Management provides services in the following areas: • IT Service Management Consulting (ITIL & ISO/IEC 20000) • IT Service Management Education & Training (ITIL & ISO/IEC 20000) • IT Service Management Capability Assessments • Business Continuity Management (BCM) We provide services to a number of clients in local government, defence, financial, technology and service sectors. We have over 25 years experience in IT Service Management as Senior Operational Managers, or consultants and lecturers. We pride ourselves on our ability to operate at any level, to work in partnership with our clients and to deliver seamless quality services.