We seek out clients who improve the health and well-being of people and communities. We work in the areas of advocacy, financial, education, health and other community-building sectors. MB Piland is nationally certified Woman Owned Small Business and Women Business Enterprise. While most agencies focus on a brand’s outward effects, we start with the inside. A brand that’s well understood and executed internally first is head and shoulders above its competitors because everyone in the organization is living and breathing the brand's purpose and culture. They’re “drinking the Kool-Aid," not just putting on a name badge and going to work. We look at a client’s processes, sales channels and referral base. Who are the fans? The detractors? What do they need? We analyze all the touch points of a brand—internal and external—and leverage them to the max. The result is authenticity and effectiveness because the brand essence permeates every touchpoint.