The single-most difficult task HR or university admission has to handle is: how do you judge the soft skills of a job applicant or a student? Imagine a single number that would help, particularly in business etiquette, empathy or intercultural awareness. It is called the 'World Civility Index', which IITTI has committed to the United Nations Sustainable Development Goals (SDG Goal #8 Meaningful Youth Employment) and is used in 17 countries as of 2019. Example: https://www.iitti.org/show/certificate?laury07