IBAS is the UK's first and largest gambling-specialist Alternative Dispute Resolution (ADR) service. IBAS operates to the standards required by EU and UK legislation, approved to do so by the Gambling Commission in Great Britain. We adjudicate on disputes from customers of a range of gambling businesses in the UK and overseas, using our experience and knowledge of the sector to provide fair and balanced decisions which we hope demonstrate to consumers and businesses understanding and careful consideration of the issues involved.