LifeLine Consulting company, with its broad international experience was established with the objective to develop and implement SAP Solution Manager/SAP Net Weaver as a platform for sophisticated business process solutions. Through training, seminars, forums, business consulting and using appropriate tools and necessary skills we offer knowledge management and practical experience specifically aimed at SAP Application Life cycle Management and SAP Solution Manager and necessary competence and certification of excellence, i.e. SAP CCC. LifeLine Consulting offers best practice and solutions through ITIL V3 , the world's most credible framework for IT Service Management. ITIL is a recognised global IT industry good practice, providing common processes, language and terminology for IT Service Management professionals. Life Line Consulting business consulting and project documentation is followed by ITIL Foundation V3 principles. ITIL is supported by an international standard, namely ISO IEC 20000. We believe that commitment, pro-active participation and insight into our customer's core processes are essential to the success of a project. Motivated by business excellence, we are one of the first companies in the region of South-East Europe that provides Solution Manager best solutions as a prerequisite of business success.