IAPsolutions is expert in advanced management of infrastructures, services and business processes, with over 20 years of experience in the market. The technology, solutions and products offered by IAPsolutions provide Operational Support Systems (OSS) and Business Support Systems (BSS) to operators and infrastructure managers. As a leader in next generation software engineering and under the “managing technology” motto, IAPsolutions provides added value, excellence and efficiency in the management of technology and services, maximising the automatization of the operation processes, independently of the appliances, equipments and manufacturers that take part on them. Based on its own technology, the Intelligent Agents Platform, IAPsolutions provides a wide portfolio, covering: • Service Assurance • Service Fulfilment • Service Activation • Service rating & billing • Operation Support • Intelligent gateways. These solutions are provided off-the-shelf, ad-hoc customized or as a house-brand. IAPsolutions services portfolio includes: • Outsourcing (from SaaS up to BPO) • Advanced support & maintenance. • Strategic consulting.