Blue Orbit Consulting specializes in effective strategies, targeted metrics and tailored programs to help drive transformation in customer service and IT environments. We partner with you to understand the situation, define the outcome required, and create the path forward. Our areas of expertise include customer experience in global contact center environments, fixed and mobile telecommunications, technology equipment and infrastructure, and complex services businesses. We have worked with companies such as managed services providers and healthcare insurance that marry deep, data-rich backgrounds with the need to transform their business models and meet rapidly changing markets.