John Francis is an enthusiastic, engaging, and entertaining public speaker and corporate advisor because he speaks from experience and he speaks from the heart. Franchising is in his blood, and his parents were true pioneers in the industry, turning their family haircutting business into a 1,000-salon franchise empire. He has been a franchisee and a franchisor, and has a deep understanding of the issues both face. I am not your average Franchise Advisor, Speaker or Consultant. I have over 30 years of real-world, first-hand experience in franchising businesses, having been a Franchisor, Franchisee and Supplier, with multiple brands. With more wins than losses, my goal is to help others achieve meaningful success that benefits everyone. I help franchisor executives and franchise owners reduce risks and improve results by providing level-headed expertise. My approach is to take the time to get familiar and connect with my clients. I like to know the situation and context and personalities involved in any business. I’m known for being a good listener, and asking good questions, then offering thoughtful advice and typically a range of options for my clients to consider as possibilities. I like to help other people do their job better, rather than doing the work for them – more of a coach or advisor. My work is customized to fit my clients needs, I do not have a one-size fits all approach, I like to work on a personal level and get familiar with the people and reality of the situation and identify the true challenges at hand, which are not always the first to appear. By taking time to listen, and asking better questions I can get to the true issues quickly, then apply my experience to offer ideas and perspectives and solutions for the client to consider as possibilities. I’ve been told I have a way to help people see what they don’t see, and not make them feel stupid for not seeing it in the first place. I sincerely want to help and can be unattached to the outcome.