We believe the keys to success in the insurance business are: 1. Knowledgeable, friendly staff that can empathize with our consumers needs and circumstances, especially in handling a loss. 2. Policies that meet or exceed the expectations of our clients, and that are affordable, available, and understandable. 3. Policies and endorsements delivered on time with minimal errors. 4. A commitment to an annual insurance review for all of our clients. A phone call is more than any direct mass marketer offers. We believe personal contact and service is the cornerstone of our success.