SATISFYD is a leading provider of Customer Feedback Management Programs for large manufacturers, offering solutions to fit the needs of global corporations as well as individual dealers. Voice of the Customer: A full-service customer satisfaction survey process for heavy equipment dealers. We offer Parts, Service, Rental and Sales Departmental surveys. Currently providing services for over 1,000 dealers across North America. Voice of the Employee: An in-depth Employee Engagement Survey Solution that compares employee engagement at each location, department, and against the benchmark for dealers. We compare your employee and customer Net Promoter Scores to uncover actionable insights within your organization. Enterprise Solution: Designed to provide a Customer Feedback Management Program for your entire organization. We offer end-to-end customized solutions as well as basic plans in order to meet a variety of goals, requirements, and budgets.