DG Business, a Division of Sharaf DG, is a leading IT Solutions and Services provider in the UAE and GCC region. It has marked its presence in 4+ countries in the region with over 250+ ICT projects successfully accomplished to date. DG Business has come a long way from being a products centric organization 7 years ago to a full-fledged Managed Services organization today. We are currently executing our transformation strategy to establish ourselves as a trusted partner to our Enterprise and SMB customers to address all their business needs as a one-stop solutions company. Our business strategy is to stay focused on profitable growth with a clear emphasis on the four broad Key Result Areas (KRAs), namely Financial Performance, Customer Experience, Operational Excellence and People Development. With 200+ employees in various functions from Sales, Business Development, Marketing, Pre-sales Solution, Services Delivery, Finance, Commercial, Sales Operations and Warehousing, our capabilities span from providing Devices, AV Solutions, Telecom Services, IT Infrastructure to Networking, Security, End-user computing, Complex ICT Projects, Cloud Services to Managed IT Services and Digital Solutions. Keeping in view of our strategic objectives of Customer Experience & Operational Excellence, DG Business has embarked upon a very important initiative to implement ITSM principles and processes across the entire organization. Our organization is gearing up to transform our IT Services delivery and support capabilities into a fully automated and self-healing platform by adopting global ITSM standards. This initiative empowers us to create competitive advantage in the marketplace while addressing the IT outsourcing requirements of our customers. You may write to us on dgbusiness@sharafdg.com or call us on 800 343 434