Ascendo.AI automates support experiences together with customer support teams. Ascendo Human-Machine self learning engine increases the speed, accuracy, and productivity of customer support and success teams. Ascendo helps agents solve issues, detects anomaly, provides knowledge intelligence, manages backlog, makes spares planning smart. It provides fully automatic self service to end customers with cutting-edge AI, Cognitive RPA, NLP, and ML technologies. For any leader of support or success, Ascendo accelerates customer experience by revealing insights from every post-sales customer interaction. The insights are across Trending issues, Knowledge intelligence, Support Experience, Employee Experience, Quality and Voice of the Customer.