Voise was conceived around the idea that social media messages are, in effect, a treasure trove of digital discussions, ideas, statements, and opportunities. The key to extracting the value contained in these messages, as well as advancing the poster towards a resolution, was to clearly understand what they are saying and how to intelligently respond to them. After 20 years of development and deploying our solution to help F500/Global 2000 companies to improve their brand quality, Voise Inc. is a recognized pioneer in the commercial application of computational linguistics and semantic analysis to understanding language.