The CCI group of companies provides and delivers leading Business Process Outsourcing. We deliver consumer sales, service, and digital customer management strategies to some of the leading brands in the UK, Australia, and Africa in the mobile technology, telecommunications, financial services, retail, and leisure sectors. We lead in the international outsourcing and offshoring industry through our global delivery network that includes specialist partners within the Business Process Outsourcing (BPO) and recruitment industries. We recognized the need to create a highly effective way to implement and sustain specialist capabilities - where a consistent, expert and cost effective service is required. We derive true value for our clients by determining the best possible solution for them. We're different because we're nimble, responsive and innovative – attributes that are vital in a fast paced commercial environment. We come with a deep understanding of the African BPO landscape through our network of BPO partners and can therefore offer you the best location to suit your needs. The ability for enterprises to quickly adapt has become imperative in an ever-increasingly competitive landscape. Lowering and transforming fixed costs into variable costs, as well as increasing speed-to-market, has become one of the key challenges faced by business executives today. Over the last decade, offshore Information Technology and Business Process Outsourcing have emerged as some of the most powerful and efficient strategies used by corporate decision makers to meet these challenges. We are a global leader in helping clients to meet those challenges because we work with you to become a unique strategic resource that drives tangible value to your business as a whole.