Online Publication focused on optimizing every customer interaction. Our mission at Retail TouchPoints is simply to provide executives in customer-facing roles with relevant, insightful content across a variety of digital mediums. While research has shown a significant shift by retailers towards investment in customer-facing technologies, a surprisingly high number of retailers still don’t have a CRM strategy they are satisfied with or a program to build or measure customer loyalty. We have a combined 50 years experience in retail industry. We specialize in custom content: white papers- ebooks-webinars-custom research-lead generation. Targeted promotions that will get you results!