In a sentence, DocFinity is an enterprise content management (ECM) system. In reality, DocFinity is a tool for managing the content, workflow, processes, workloads, measurement, monitoring, and success of businesses. By optimizing workflows and balancing workloads, DocFinity helps improve efficiency, increase productivity, and reduce cost. By ensuring better information management, DocFinity helps improve decision-making, cycle times, and responsiveness – improving competitiveness and enabling higher levels of customer service. Helping customers succeed since 1986, DocFinity is a product of Optical Image Technologies, Inc. (OIT), headquartered in State College, PA.