ClicKnowledge is a training and knowledge management company whose strength is understanding our clients’ business and operational challenges and opportunities and using their raw knowledge or existing content to address those challenges and opportunities in a comprehensive educational solution with measured results. Our goal is to create an ROI 6-12 months from launch for our clients. Our core offering differs for SMB/SME and Enterprise companies. SMB/SME We help businesses evolve into a set of systems by documenting all of the organization’s processes and institutional knowledge so that it is available to anyone in the organization that requires it, resulting in: • More efficient and better prepared employees • Standardized practices • Management able to focus on strategy • Organizational resilience • Increased value of the company (for M&A) ENTERPRISE We create customized training solutions with measured results that improve.... • Employee/customer satisfaction and engagement • Project/implementation success • Performance and efficiency • Adherence to policies and procedures • Certification programs