Performance Administration Corp. provides the Automotive Industry with affordable customer retention solutions via Complimentary Maintenance — Pre-Paid, Discounted and Loyalty programs. We administer Certified Maintenance and personalized/private sponsor-level programs. Each program is custom designed to provide franchised dealerships and dealer groups with a customer-centric approach to attract customers for less with Complimentary Maintenance Included. These programs work similarly to ToyotaCare, BMW and VW programs — without the manufacturer limitations. PAC allows you to create a plan that fits your dealership's needs. You determine the maintenance options, the number of visits, prices, commissions, reimbursement rates and more. You can choose to package your complimentary maintenance on new and pre-owned vehicles or both. And the best news — you own it. That means you own 100% of the forfeiture and your customers can only return to your dealership or dealer group. Promotional marketing is included to connect with customers before, during and after delivery: • Sales Laminates • F&I Upgrade Laminates • Personalized Welcome Kits • Service Reminders • Online Claims Processing • Online Progress & Retention Monitoring • Lost Opportunity Campaign • Fraud Protection • And more Our average dealerships better than double or triple their maintenance RO count in the first twelve months. Learn more or ask for a Current-State Retention Analysis today: [email protected]