Competitactics® is an agile consulting firm that specializes in helping give companies the edge they need to compete. Our areas of expertise include customer satisfaction measurement, competitive intelligence, mystery shops, market segmentation and strategic planning. In Canada, Competitactics® offers an exclusive, cost-effective Mystery Shopper program to members of Distribution Canada (independent grocers). Our Mystery Shopper Program has been featured in Profit magazine, Independent Grocer magazine, Western Grocer magazine and Canadian Restaurant & Foodservices News. Our latest initiative is the Virtual Downtown. www.virtual-downtown.com