Since 1980, Jancyn has provided solutions to our clients in customer experience management and performance evaluation feedback programs. We develop data based mystery shop surveys that are used to help our clients optimize resources, motivate employees and improve revenue. Satisfied customers are profitable customers. What can be measured can also be improved. The information we obtain, in an unbiased fashion, allows our clients to evaluate their brand consistency throughout their business and learn if they are keeping up with competitors. Our services are custom designed for our client companies to pinpoint precise goals in measurable, actionable terms. Many of our clients have been with us over 20 years and can attest to our level of service. We consider these businesses not just our clients, but our business partners. Commitment to best practices in customer satisfaction becomes a part of their company culture. A Jancyn mystery shop is the valued source of information they need to make informed decisions. Shop reports help our clients build customer retention, repurchase and referrals- no matter the industry. We welcome the opportunity to discuss our services and show you in detail how our business can help your business. Whether big or small, corporate or franchised, local or national, we can help you to increase customer satisfaction, provide insight into your business practices, and improve your bottom line.