Alternate Access is a telecommunications company providing Voice over IP phone systems (VoIP) to businesses and branch offices employing 10-250 people at a location. Our integrated solutions help businesses achieve excellence in worker productivity and customer service, while reducing labor and operations costs. These solutions include IP-PBX phone systems, Voice over IP (VoIP), Fax Servers, Interactive Voice Response, Telephones, Headsets, Telephony Interface Boards, Telephony Servers, Web Collaboration, Web Conferencing and more. Our services include consulting, installation and planning, product training and on-going support for customers to ensure their business gains a competitive advantage through the application of appropriate communications technologies. Customers are represented in healthcare and wellness, staffing, florist, real estate, financial services, engineering, software development and other service industries in the Carolinas and around the US. The company has served customers since 1993.