Water Technology Experts company (Watex) was created for the purpose of providing high quality products for its customers and is considered as one of the leading companies in Egypt and Africa in the electromechanical field as it contributes in providing integrated solutions for drinking water and sanitation systems through providing high quality products according to the international quality standards. Watex always works extensively on maintaining a solid long relationships with its customers through applying the key principals of customer relationship management, our main objective is achieving the required satisfaction and to reach the highest level of success for both of us. We believe that our real strength is the investment in our human resources which had a main role in building a successful organizational structure that led to the existence of a team which is characterized by experience and multiple skills through the availability of the best work environment with the application of the latest technology that ensures providing the required service level and quality at work, and at the same time guarantees the strength of competition and superiority for Watex in the Egyptian and international markets