Specialist centre for mentoring and training in awarness and skills of cross-cultural communication needed by Western executives and managers for working internationally, especially in marketing, trading or joint project working across Europe - France, Germany, Poland, UK ,and across Asia - India, China, Vietnam, Indonesia. Also provides guest lectures on intercultural communication for Universities and Business Schools. CICD produces broadcast-standard customised training DVDs with Trainers' toolkits of exercises and handouts. CICD supplies free outlines of research and advice for Western executives on joint change/project managing in India; and training materials for Indian call centres to secure high customer satisfaction rates in the West.